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Last updated 28 September 2026

Accessibility.

Fat Genie is intended to work for people using keyboards, screen readers, zoom, high contrast and reduced motion.

Our approach

We aim for WCAG 2.2 AA across public and account journeys and treat accessibility as an ongoing service requirement, not a one-off certification claim.

What we test

We test semantic headings and landmarks, keyboard navigation, visible focus, colour contrast, text resizing and reflow, touch targets, reduced-motion preferences and error messages that do not rely on colour alone.

Known limits

Some third-party services, generated documents or older authenticated screens may not yet meet the same standard. Where we know of a material barrier, we will prioritise a practical alternative or fix.

Ask for an adjustment

If something prevents you from using Fat Genie, email info@fatgenie.co.uk and tell us the page, task and format or adjustment you need. We will consider reasonable adjustments and accessible alternatives.